Categories

Accounting
1
Advanced
4
Client Area
11
Cloudflare
11
cPanel
6
Databases
14
DNS (Name Servers)
17
Domains
4
Email
8
Files
6
FTP Programs
11
Hosting Record How-to
2
Installing Software
3
Introduction to Web Hosting
8
Logs
1
phpMyAdmin
14
Security
5
Softaculous
10
SSL Sertificates
1
Various
25
Was Your Site Hacked?
1
Web Hosting Glossary
1
Where do I go?
1

  Categories

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket

I'm not receiving emails (welcome, activation, tickets, any billing email...) Print

  • 478

 

You're probably using Hotmail, Yahoo or some other email provider with strong antispam policies.

The solution is to change your profile's email address into the billing area to a less restrictive email account/provider.

Remember, in any case, that all emails we send you are logged and accessible in the billing area.

 

 

 

Was this answer helpful?

Related Articles

Internal server error with 777 chmodded folders and files For PHP applications to access MySQL databases or upload (write) files to site folder(s), the... Can I host adult content on your web hosting? Yes, as long as it's legal adult material (no child porn or weird things). Can you install a script on my account? Yes, we can install any standard script for a one time fee of 15$. Most scripts can be... Can you transfer my website from my old web hosting company? For us to be able to move your website from your old web hosting company we will need the... Do you do backups? Yes, daily on all shared and reseller accounts! Vps and dedicated server's backups are client's...
« Back

  Support

My Support Tickets
Announcements
Knowledgebase
Downloads
Network Status
Open Ticket